rummy joy
rummy joy
Share
Add to wishlist
This app is available for your device
rummy joy
This app is available for your device
Contact
+91 5996710584
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the rummy joy?
To log in, open the app and enter your registered mobile number to receive a one-time password (OTP). Verify the OTP to securely access your account. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure your internet connection is stable and strong. If you don't receive the OTP after sending a request, try waiting a bit longer. If the issue persists, you can contact the app's support through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate the account transfer. This will enable you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you should be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the rummy joy?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, you cannot withdraw bonus money, only the earnings from gaming activities. This means you can only withdraw the funds you've earned through gaming.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete processes in as little as 30 minutes to 3 hours. However, payment delays may occasionally occur, resulting in a wait time of up to 24 hours. This delay can happen when processing payments through the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes, not for withdrawals. Any winnings earned while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the money should be added to your wallet account within 24 hours. If you don't see the funds, you can contact their care centre for assistance.
At rummy joy, we take pride in providing a secure and uninterrupted gaming environment. To ensure a seamless and hassle-free experience, we offer support for a wide range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies. This diversity of options allows for quick and convenient transactions, giving you more time to focus on your gaming experience. Our platform is optimized for both desktop and mobile devices, ensuring that you can enjoy uninterrupted gameplay anywhere, at any time. Whether you're at home, on-the-go, or in a crowded café, you can access our games and services without interruption. This flexibility is designed to cater to your busy lifestyle, allowing you to play whenever and wherever you want. By prioritizing security and convenience, we aim to provide an exceptional gaming experience that meets your every need. With our commitment to reliability and speed, you can trust that your transactions will be processed efficiently and securely, giving you peace of mind to focus on what matters most – your gaming experience.
At rummy joy, customer satisfaction is paramount, and that's why we provide around-the-clock support, available 24 hours a day, 7 days a week. Our dedicated customer support team is reachable through live chat, email, and phone, ensuring that help is always just a click or call away whenever you need it. In addition to our exceptional customer service, we offer generous bonuses and promotions that amplify the excitement, making every spin and play even more rewarding. With us, you can expect a thrilling gaming experience that is both entertaining and rewarding. Whether you're a seasoned player or a newcomer, we strive to provide an environment that is welcoming, engaging, and fun. Our commitment to customer satisfaction is unwavering, and we're always looking for ways to enhance your experience and provide more value to our players.